Troubleshooting Tips

Where does Navo not work?
If Navo is not displaying on a page for you, please check this list. There are a few places where Navo will not work based on limitations with the Share...
Wed, 11 Sep, 2019 at 10:22 AM
Navo only showing up for Administrators
If you’re experiencing this issue in Navo, you’re in the right place. This issue only allows Administrators or the person who installed Navo to see the Navo...
Wed, 11 Sep, 2019 at 10:23 AM
No SharePoint Account Found
The No SharePoint Account Found error is usually caused by an out-dated cache. However, it may require more troubleshooting if you’re using Internet Explore...
Wed, 11 Sep, 2019 at 10:24 AM
SharePoint Classic – Stop Navo from Showing on a Site
To stop masthead from showing on a SharePoint classic site, all you need to do on your site is: Create a div with an id of “masthead-parent” <div i...
Tue, 24 Dec, 2019 at 12:50 PM