Troubleshooting Tips

Navo isn't showing up on my SharePoint page
Navo for SharePoint supports almost all sites and pages in SharePoint online, including both modern and classic experiences. If you've set up Navo for ...
Mon, 10 Aug, 2020 at 3:43 PM
No one in my organization can see Navo
Navo works best when everyone in your organization has access to it. If other people in your organization are unable to see Navo, or are getting an error wh...
Mon, 10 Aug, 2020 at 3:43 PM
No SharePoint Account Found
The No SharePoint Account Found error is usually caused by an out-dated cache. However, it may require more troubleshooting if you’re using Internet Explore...
Mon, 10 Aug, 2020 at 3:44 PM
Using Navo for SharePoint in Safari
Navo for SharePoint does not currently support Safari without changing some settings. This is due to a known bug in SharePoint that Microsoft is currently i...
Mon, 10 Aug, 2020 at 3:44 PM
Issues accepting SharePoint API Permissions
When accepting permissions in the SharePoint Admin Centre API Access page, you may see an error saying "Invalid Client ID" followed by a long stri...
Tue, 29 Sep, 2020 at 3:38 PM